Intermittent issue with delay in Outgoing Emails on Shared Linux Hosting

  • Wednesday, 15th December, 2021
  • 08:30am

Dear Client,

Date & Time: Wednesday December 15 8:00 A.M

Expected downtime - No E.T.A

Problem description

We are currently facing issues with delay in sending emails from a few of our Linux Hosting servers.

This only impacts the outgoing emails; incoming emails are working properly.

Our System Administration team is currently investigating this issue and we will update this thread with additional information once available.

We sincerely regret the inconvenience caused to you.


Corrective Action update

The fix deployed to free up the queueing has worked successfully on multiple servers.

Our system administrator's team are actively monitoring the progress.

We expect the issue to resolve permanently in the next few hours as the queue clearing is still under progress. We do not have an ETA yet as the deployment is still running. We thank you for your continued cooperation and patience.

EAC directory
Technical Team

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