How to add an MX entry

MX record (mail exchanger record) is a type of resource record in the Domain Name System that specifies a mail server responsible for accepting email messages on behalf of a recipient's domain, and a preference value used to prioritize mail delivery if multiple mail servers are available.

Ensure that you have the PRIORITY for each entry beforehand

Expect downtime when you make these changes.

Note: We do not provide support if you decide to use your own MX records. We would recommend that you give cpane access to the vendor, to make these changes for you


How to add an MX entry in cPanel

This tutorial assumes you’ve already logged in to cPanel, and are starting on the home screen.

1. Click the 
MX entry icon.

Setting a custom MX entry is useful if you want your email handled by another server, or if you want to setup a backup email server.


2. Enter a priority number for the new MX record: the lower priority numbers will be tried first, followed by higher numbers.

3. Then enter the new MX entry

4. Click Add New Record.

That’s it! The new MX record has been added.

So in this case, the default mail server will be tried first because it has a priority of 0…

… followed by the new mail server, because it’s priority number is set to 1.


You can return to this page at any time to make changes to your MX entries and their priorities…


… or to delete existing MX entries, which we’ll do now.

That’s it! We’ve just deleted the MX entry we entered earlier.

This is the end of the tutorial. You now know how to setup custom MX entries in cPanel.


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